Privacy Policy
Velvet Group is committed to protecting the privacy and personal information of visitors, clients, partners, and users of our website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
Information you voluntarily provide to us, including but not limited to:
Name
Email address
Phone number
Company name
Location
Any details submitted through contact forms, inquiry forms, or email communication
b. Non-Personal Information
Automatically collected data such as:
IP address
Browser type
Device information
Pages visited and time spent on the website
Referral sources
This information helps us improve website performance and user experience.
2. How We Use Your Information
The information collected may be used to:
Respond to inquiries and requests
Provide information about our services and business verticals
Improve our website, services, and content quality
Communicate important updates or business-related information
Conduct internal analytics and performance monitoring
Comply with legal and regulatory obligations
We do not sell, rent, or trade your personal information to third parties.
3. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to:
Enhance website functionality
Analyze traffic and user behavior
Personalize user experience
You can choose to disable cookies through your browser settings; however, this may affect certain website functionalities.
4. Data Sharing and Disclosure
We may share your information only in the following cases:
With trusted internal teams or service providers assisting in website operations
When required by law, legal process, or government authorities
To protect the rights, property, or safety of Velvet Group or its users
All third parties are obligated to keep your information secure and confidential.
5. Data Security
We implement reasonable technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Third-Party Links
Our website may contain links to third-party websites (such as partner sites or social media platforms).
Velvet Group is not responsible for the privacy practices or content of these external websites. We encourage users to review their privacy policies separately.
7. Your Rights and Choices
You have the right to:
Request access to your personal data
Request correction or deletion of your information
Withdraw consent for communication at any time
To exercise these rights, please contact us using the details provided below.
8. Children’s Privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
9. Changes to This Privacy Policy
Velvet Group reserves the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page with an updated revision date.
We encourage users to review this page periodically.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:
Velvet Group
Email: sales@velvetladder.com
Phone:+91 8700428600 
Address: SCO No.: 94, M3M Capital Market, Gurugram, Haryana- 122017